Privacy Policy
At INANI REAL ESTATE, we are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services, in compliance with UAE data protection regulations.
Effective Date: September 1, 2025
1. Data Controller
INANI REAL ESTATE (LLC)
Managing Director: Monika Kalicinska
Ahmad Building, Office G6, Hor Al Anz Area
Deira Dubai, United Arab Emirates
Contact Information:
Email: hello@inani-realestate.com
Legal Inquiries: legal@inani-realestate.com
Phone: +971 54 375 8357
2. Information We Collect
We collect information when you visit our website or use our services:
Personal Information:
• Name, email address, and phone number (when you contact us)
• Property preferences and investment criteria
• Communication history and inquiries
• Location data for property search optimization
Technical Information:
• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referral sources and user behavior patterns
Marketing and Analytics Data:
• Website interaction data via Google Analytics
• Conversion tracking for marketing optimization
• Engagement metrics and user journey analysis
3. How We Use Your Information
We use your personal data for the following purposes:
Service Provision:
• Process property inquiries and consultation requests
• Provide personalized property recommendations
• Schedule appointments and follow-up communications
• Deliver market updates and property notifications
Business Operations:
• Improve our website functionality and user experience
• Analyze market trends and customer preferences
• Comply with UAE real estate and business regulations
• Maintain business records as required by law
Marketing and Communication:
• Send relevant property updates and market insights
• Optimize our marketing campaigns and website performance
• Measure and improve our service quality
4. Analytics and Marketing Tools
We use the following analytics and marketing tools to improve our services:
Google Analytics:
• Tracks website usage, page views, and user behavior
• Helps us understand how visitors interact with our site
• Enables us to improve website performance and content
• Data is anonymized and used for statistical purposes only
• Privacy Policy: https://policies.google.com/privacy
Google Tag Manager:
• Manages website tracking codes and conversion measurement
• Enables us to measure marketing campaign effectiveness
• Helps optimize user experience based on behavior data
• Privacy Policy: https://policies.google.com/privacy
Conversion Tracking:
We track the following events to improve our services:
• Contact form submissions and inquiries
• Property consultation requests
• Social media engagement
• Quality visits and user engagement metrics
You can opt out of analytics tracking by adjusting your cookie preferences or using browser privacy settings.
5. Third-Party Service Providers
We work with trusted third-party providers to deliver our services:
Website Infrastructure:
• Vercel Inc. (Website hosting and CDN services)
• Privacy Policy: https://vercel.com/legal/privacy-policy
Communication Services:
• Resend (Email delivery for notifications and updates)
• Privacy Policy: https://resend.com/legal/privacy-policy
Data Storage and Security:
• Supabase (Secure database and authentication services)
• Privacy Policy: https://supabase.com/privacy
All third-party providers are carefully selected and contractually required to maintain appropriate data protection standards.
6. Data Retention and Security
Retention Periods:
• Property inquiries and consultations: Up to 5 years (UAE real estate compliance)
• Marketing communications: Until you withdraw consent
• Website analytics: 14 months (Google Analytics default)
• Technical logs: 12 months maximum
Security Measures:
We implement industry-standard security measures including:
• Encrypted data transmission (SSL/TLS)
• Secure data storage with access controls
• Regular security assessments and updates
• Staff training on data protection procedures
• Incident response and breach notification procedures
8. Your Privacy Rights
Under UAE data protection regulations, you have the following rights:
Access and Information:
• Request information about what personal data we process
• Obtain a copy of your personal data in a structured format
• Be informed about data processing purposes and recipients
Correction and Deletion:
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal requirements)
• Object to processing for marketing purposes
Consent and Withdrawal:
• Withdraw consent for marketing communications at any time
• Opt out of analytics tracking and data collection
• Request restriction of data processing in certain circumstances
Exercising Your Rights:
To exercise any of these rights, contact us at:
Email: legal@inani-realestate.com
Phone: +971 54 375 8357
We will respond to your request within 30 days.
9. International Data Transfers
Some of our service providers operate internationally, which may involve transferring your data outside the UAE:
Google Services (Analytics, Tag Manager):
• Data may be processed in Google's global data centers
• Google complies with international data protection standards
• Data is protected under Google's privacy and security framework
Vercel and Supabase:
• Infrastructure located in secure, compliant data centers
• All transfers are protected by appropriate safeguards
• Contractual data protection obligations in place
We ensure all international transfers comply with UAE regulations and include appropriate protection measures.
10. Regulatory Compliance
INANI Real Estate operates in compliance with:
UAE Regulations:
• Federal Law No. 19 of 2017 on Real Estate Brokerage
• Dubai Municipality data protection requirements
• RERA (Real Estate Regulatory Agency) guidelines
• UAE Cybercrime Law and data security requirements
Professional Standards:
• Anti-Money Laundering (AML) compliance
• Customer Due Diligence (CDD) procedures
• Record keeping and reporting requirements
• Consumer protection and fair trading practices
11. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect:
• Changes in our data processing practices
• New legal requirements or regulatory guidance
• Updates to our services or technology
• Enhanced privacy protection measures
We will notify you of significant changes by:
• Posting the updated policy on our website with a new effective date
• Sending email notifications for material changes (where applicable)
• Highlighting key changes in our communications
We encourage you to review this policy regularly to stay informed about how we protect your privacy.
12. Contact Us
For any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:
Privacy and Data Protection Inquiries:
INANI REAL ESTATE - Legal Department
Email: legal@inani-realestate.com
Phone: +971 54 375 8357
General Inquiries:
Email: hello@inani-realestate.com
Support: support@inani-realestate.com
Office Address:
Ahmad Building, Office G6, Hor Al Anz Area
Deira Dubai, United Arab Emirates
Response Time:
We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please call our office directly.