Privacy Policy

At INANI REAL ESTATE, we are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services, in compliance with UAE data protection regulations.

Effective Date: January 23, 2026

1. Data Controller

INANI REAL ESTATE (LLC)
Managing Director: Monika Kalicinska
Ahmad Building, Office G6, Hor Al Anz Area
Deira Dubai, United Arab Emirates

Contact Information:
Email: hello@inani-realestate.com
Legal Inquiries: legal@inani-realestate.com
Phone: +971 54 375 8357

2. Information We Collect

We collect information when you visit our website or use our services:

Personal Information:
• Name, email address, and phone number (when you contact us)
• Property preferences and investment criteria
• Communication history and inquiries
• Location data for property search optimization

Inquiry and Registration Data:
• Contact form submissions and project inquiries
• Event registrations and attendance preferences
• Consultation requests and applications
• Any details you provide in these forms

Technical Information:
• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referral sources and user behavior patterns

Marketing and Analytics Data:
• Website interaction data via Google Analytics
• Conversion tracking for marketing optimization
• Engagement metrics and user journey analysis
• Lead form submissions and campaign context from Meta platforms (Facebook and Instagram)

3. How We Use Your Information

We use your personal data for the following purposes:

Service Provision:
• Process property inquiries, project inquiries, and consultation requests
• Manage event registrations and event-related updates
• Provide personalized property recommendations
• Schedule appointments and follow-up communications
• Deliver market updates and property notifications

Inquiry and Sales Contact:
• If you submit a contact form, project inquiry, application, or event registration, we use your details to respond to your request
• We contact you through the channel you provided (email or phone) to handle your inquiry and related follow-ups
• This is recorded in our systems as permission to contact you for your request (sales contact)

Business Operations:
• Improve our website functionality and user experience
• Analyze market trends and customer preferences
• Comply with UAE real estate and business regulations
• Maintain business records as required by law

Marketing and Communication:
• Send relevant property updates and market insights only when you explicitly opt in
• Marketing opt-in can happen via dedicated checkboxes or lead forms that ask for marketing consent
• If you submit a lead form via Meta platforms, we use your details to contact you about our services and relevant property updates. This is recorded as marketing and sales consent for the channel you provided (email or phone).
• Optimize our marketing campaigns and website performance
• Measure and improve our service quality

4. Analytics and Marketing Tools

We use the following analytics and marketing tools to improve our services:

Google Analytics:
• Tracks website usage, page views, and user behavior
• Helps us understand how visitors interact with our site
• Enables us to improve website performance and content
• Data is anonymized and used for statistical purposes only
• Privacy Policy: https://policies.google.com/privacy

Google Tag Manager:
• Manages website tracking codes and conversion measurement
• Enables us to measure marketing campaign effectiveness
• Helps optimize user experience based on behavior data
• Privacy Policy: https://policies.google.com/privacy

Meta Lead Ads (Facebook and Instagram):
• If you submit a lead form, Meta shares your form responses and campaign metadata with us
• This data is used to respond to your request and for marketing and sales communication as described above
• Privacy Policy: https://www.facebook.com/privacy/policy

Conversion Tracking:
We track the following events to improve our services:
• Contact form submissions and inquiries
• Property consultation requests
• Social media engagement
• Quality visits and user engagement metrics

You can opt out of analytics tracking by adjusting your cookie preferences or using browser privacy settings.

5. Third-Party Service Providers

We work with trusted third-party providers to deliver our services:

Website Infrastructure:
• Vercel Inc. (Website hosting and CDN services)
• Privacy Policy: https://vercel.com/legal/privacy-policy

Communication Services:
• Resend (Email delivery for notifications and updates)
• Privacy Policy: https://resend.com/legal/privacy-policy

Data Storage and Security:
• Supabase (Secure database and authentication services)
• Privacy Policy: https://supabase.com/privacy

Advertising Platforms:
• Meta Platforms (Facebook and Instagram Lead Ads)
• Privacy Policy: https://www.facebook.com/privacy/policy

All third-party providers are carefully selected and contractually required to maintain appropriate data protection standards.

6. Data Retention and Security

Retention Periods:
• Property inquiries and consultations: Up to 5 years (UAE real estate compliance)
• Marketing communications: Until you withdraw consent
• Website analytics: 14 months (Google Analytics default)
• Technical logs: 12 months maximum

Security Measures:
We implement industry-standard security measures including:
• Encrypted data transmission (SSL/TLS)
• Secure data storage with access controls
• Regular security assessments and updates
• Staff training on data protection procedures
• Incident response and breach notification procedures

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies:

Essential Cookies:
• Required for basic website functionality
• Session management and security
• Cannot be disabled without affecting site operation

Analytics Cookies:
• Google Analytics for website performance measurement
• User behavior analysis for service improvement
• Anonymous usage statistics and reporting

Marketing Cookies:
• Conversion tracking for marketing campaigns
• Social media integration and sharing features
• Personalized content and recommendations

Cookie Management:
You can control cookie settings through:
• Your browser's privacy settings
• Our cookie consent banner (where applicable)
• Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout

8. Your Privacy Rights

Under UAE data protection regulations, you have the following rights:

Access and Information:
• Request information about what personal data we process
• Obtain a copy of your personal data in a structured format
• Be informed about data processing purposes and recipients

Correction and Deletion:
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal requirements)
• Object to processing for marketing purposes

Consent and Withdrawal:
• Withdraw consent for marketing communications at any time
• Object to or withdraw permission for sales contact related to your inquiries at any time
• Opt out of analytics tracking and data collection
• Request restriction of data processing in certain circumstances

Exercising Your Rights:
To exercise any of these rights, contact us at:
Email: legal@inani-realestate.com
Phone: +971 54 375 8357

We will respond to your request within 30 days.

9. International Data Transfers

Some of our service providers operate internationally, which may involve transferring your data outside the UAE:

Google Services (Analytics, Tag Manager):
• Data may be processed in Google's global data centers
• Google complies with international data protection standards
• Data is protected under Google's privacy and security framework

Vercel and Supabase:
• Infrastructure located in secure, compliant data centers
• All transfers are protected by appropriate safeguards
• Contractual data protection obligations in place

We ensure all international transfers comply with UAE regulations and include appropriate protection measures.

10. Regulatory Compliance

INANI Real Estate operates in compliance with:

UAE Regulations:
• Federal Law No. 19 of 2017 on Real Estate Brokerage
• Dubai Municipality data protection requirements
• RERA (Real Estate Regulatory Agency) guidelines
• UAE Cybercrime Law and data security requirements

Professional Standards:
• Anti-Money Laundering (AML) compliance
• Customer Due Diligence (CDD) procedures
• Record keeping and reporting requirements
• Consumer protection and fair trading practices

11. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect:
• Changes in our data processing practices
• New legal requirements or regulatory guidance
• Updates to our services or technology
• Enhanced privacy protection measures

We will notify you of significant changes by:
• Posting the updated policy on our website with a new effective date
• Sending email notifications for material changes (where applicable)
• Highlighting key changes in our communications

We encourage you to review this policy regularly to stay informed about how we protect your privacy.

12. Contact Us

For any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:

Privacy and Data Protection Inquiries:
INANI REAL ESTATE - Legal Department
Email: legal@inani-realestate.com
Phone: +971 54 375 8357

General Inquiries:
Email: hello@inani-realestate.com
Support: support@inani-realestate.com

Office Address:
Ahmad Building, Office G6, Hor Al Anz Area
Deira Dubai, United Arab Emirates

Response Time:
We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please call our office directly.